Title: Total Quality and the Bullying of Lecturers
Author: Keith Munday
Modified version of the article in: International Harassment Network Second Annual Conference on Harassment and Bullying in the Workplace. Proceedings of the Second Annual Conference of The International Harassment Network held at The Harris Conference Park, University of Central Lancashire, Preston, on 12 and 13 May 1999, to further the understanding of workplace bullying and harassment, and to explore effective remedial and preventative strategies.
Publisher: Merchant & Co, Preston, UK.
ISBN: 0-9532561-2-X
Abstract
Bullying in the workplace is examined with reference to West-Burnham’s views on the concept of total quality in education. His identification of seven key total quality precepts provides a set of criteria against which to judge the conduct of educational managers in practice, as opposed to their statements of intention contained in the rhetoric of publicly-stated mission and policy documents. Against the backdrop of the detrimental impact of bullying on the well-being of individuals and organisations, the comments of three college lecturers are analysed with respect to policy-implementation. West-Burnham's key precepts are used to evaluate the experiences of another lecturer who claims to have been persistently bullied. Bullying is condemned as it represents a negation of total quality management in education.
Title: The Bullying of Teachers Through the Use of Formal Disciplinary Procedures
Author: Keith Munday
Abstract
Bullying comes in many different guises; ranging from the primitive and blatant through to the subtle and heavily camouflaged. Included towards the latter end of this continuum of behaviours are those situations where the policies and procedures designed to ensure fairness and justice at work are used by unscrupulous managers to thwart these aims.
This article draws on a case study involving a teacher subjected to disciplinary action instigated by her head teacher, who, in the opinion of the writer, used the school's disciplinary policy as a 'weapon in her bullying armoury'. Examples of the head's conduct which caused a serious deterioration in the teacher's state of health are examined. Specific areas of procedural abuse are discussed with respect to the control of information and the exploitation of ineffective checks and balances.
The article endeavours to show that bullying can 'stack the odds' heavily in favour of the perpetrator, thereby ensuring the likelihood of justice is significantly diminished.